Get in Touch
Car Rental Azores is an independent comparison service helping travellers find and compare live car rental offers across the Azores archipelago. Whether you're planning to explore Sao Miguel's volcanic lakes, drive the UNESCO vineyards of Pico, or discover the waterfalls of Flores, we're here to help you compare trusted suppliers and find the right vehicle for your island adventure.
Questions We Can Help With
Our team can assist with questions about:
- Comparing offers: How our comparison service works, which suppliers appear in results, understanding price differences between similar vehicles
- Island logistics: Why rental cars cannot travel between islands, booking separately for multi-island trips, inter-island ferry and flight connections
- Vehicle availability: Automatic transmission scarcity on smaller islands, booking timelines for peak season, van availability for groups
- Pickup locations: Airport rental counters (Ponta Delgada, Lajes, Horta, Pico, Flores, Santa Maria, Sao Jorge), downtown offices, hotel delivery options
- Requirements: Driver age limits, licence validity, documents needed, insurance options shown per supplier
- Technical issues: Problems with the search widget, comparing offers, understanding supplier terms
What We Don't Handle
Important: We are a comparison platform only. We do not own rental vehicles, operate counters, or handle bookings directly. Once you select an offer through our search, you complete your reservation with the supplier's booking partner, and they manage your rental contract.
For questions about existing bookings (changes, cancellations, refunds, vehicle condition, pickup delays, deposits, insurance claims), please contact the supplier or booking platform shown on your reservation confirmation. We cannot access or modify bookings made through our comparison service.
Contact Methods
For general enquiries, comparison questions, or feedback about our service:
We aim to respond within 24-48 hours on business days. For urgent booking issues, contact your rental supplier directly.
Before You Write
Many common questions are answered in our FAQ section. Topics covered include:
- How our comparison service works and which suppliers we include
- Why cars cannot travel between islands and how to plan multi-island trips
- Typical rental requirements (age, licence, documents, deposits)
- Understanding insurance options and what's included in the price
- Driving tips for Azorean roads and weather conditions
- Automatic transmission availability and booking advice
The FAQ may provide faster answers for planning questions.
Technical Issues
If the search widget isn't loading, dates aren't working, or you're seeing unusual pricing, please include in your email:
- The page where the issue occurred (URL)
- Your device and browser (e.g., iPhone Safari, Windows Chrome)
- The pickup location and dates you entered
- A screenshot if possible
This helps us diagnose and fix problems quickly.
Feedback and Suggestions
We're always working to improve our comparison service. If you have suggestions about:
- Additional islands or pickup locations to cover
- Features that would make comparing offers easier
- Information missing from our island guides
- Your experience using the site
We'd love to hear from you at [email protected].
Business Enquiries
For car rental suppliers, tourism partnerships, or media enquiries, please contact us via email with "Business Enquiry" in the subject line.